Jobs and careers
Words like jobs, salary, hiring, hygienist jobs and front desk positions should be excluded from the start.
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Google, Bing & Meta campaigns managed end-to-end for fast leads.
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Get results in days, not monthsResults in days, not monthsSomeone types "emergency dentist open now" and taps the first ad. Whether that tap becomes a booked chair or a wasted click depends on how the account is built: which searches trigger the ad, what the ad says, what the page shows, who answers the phone and how you measure the result. This page covers campaign structure, keywords, exclusions, scheduling, landing pages and privacy-aware tracking for a dental practice.
Account design
The common starting mistake is a single campaign with every keyword the office can think of. The person who wants a family dentist, the person in pain, the adult curious about clear aligners and the patient researching implants are not looking for the same thing and are not worth the same amount. Put them in one bucket and Google will spend on whichever clicks cheapest, often the lowest-value ones.
Splitting by service line fixes several problems at once. Each campaign gets its own budget, so a profitable implant effort is not starved by cheap cleaning clicks. Each gets ads and a landing page that speak to its audience. And each produces numbers you can read: you can see what new-patient exams cost to win, what emergency visits cost and what a consultation for aligners costs, rather than a blended figure that explains nothing.
The right split depends on your practice. A general office may run four campaigns. A single-doctor cosmetic practice may run two. We start from what you most want on the schedule and what you can staff, then add campaigns only when there is budget to support them.
Campaign map
| Campaign | Searches it targets | Landing page | How we judge it |
|---|---|---|---|
| New patients | "dentist near me", "family dentist [town]", "dentist accepting new patients" | New-patient page with insurance, hours and online booking | Booked new-patient exams |
| Emergency | "emergency dentist", "toothache", "broken tooth", "dentist open Saturday" | Emergency page with phone first and honest same-day language | Calls answered and emergency visits seen |
| Implants | "dental implants [town]", "missing tooth replacement", "implant dentist" | Detailed implant page with consultation form and financing information | Booked consultations, then accepted treatment |
| Clear aligners | "Invisalign [town]", "clear braces for adults", "straighten teeth without braces" | Aligner page with consultation booking | Booked consultations |
| Cosmetic | "teeth whitening [town]", "veneers", "smile makeover" | Cosmetic page with consultation path | Consultations, kept separate from general work |
| Brand | Your practice name and your doctors' names | Home page or relevant service page | Protects direct searches at low cost |
Smaller offices usually begin with two or three of these and add the rest as results justify it.
Keywords and exclusions
Searchers looking for work
Words like jobs, salary, hiring, hygienist jobs and front desk positions should be excluded from the start.
Students, not patients
Dental school, assistant program, hygienist course and similar terms appear in many accounts and drain budgets.
Handle with judgment
"Free" is usually excluded. "Affordable" or "payment plan" can be good keywords in some campaigns, so we treat them with thought rather than blanket rules.
Specialties and age groups
If you do not treat young children or do not offer a certain procedure, exclude those searches.
Pet dentistry and unrelated topics
Searches about animals or dental supplies can sneak in through broad matching.
Same town name, other state
Location exclusions help when a place name appears in several regions.
We review the search terms report regularly and add new exclusions as patterns appear. Phrase and exact match carry most high-intent keywords, with broader matching used cautiously.
Messaging
Dental advertising is regulated, and the rules vary by state and board. Many boards limit or condition terms like specialist, expert or best, comparisons with other practices, fee advertising and testimonials. Google and other platforms add their own policies for health ads. We write copy that sticks to facts you can document: location, hours, services, insurance accepted, languages spoken and how to book. We avoid superlatives, promises about pain or outcomes and before-and-after imagery. Please confirm all ad language with your board's guidance and your attorney. This is not legal advice.
Landing pages carry the rest of the load. A patient from an emergency ad needs a phone number and a clear answer to "can you see me today," without scrolling. A person researching implants needs depth: what the process involves, how long it takes, what affects cost and how to book a consultation. A new-patient ad should land on a page that answers insurance and scheduling questions at once.
Speed matters. A slow page on a mobile connection loses people in pain. Our web design page covers page structure in more detail.
Scheduling
| Situation | Recommended approach | Why |
|---|---|---|
| Office closes at 5 and no after-hours line | Run call ads only during open hours; use forms or text prompts after hours | A call that rings out wastes the click and frustrates a patient in pain |
| Answering service takes after-hours calls | Allow emergency ads in the evening, with clear wording about triage | The service can book urgent patients for the next morning |
| Saturday hours | Increase emergency bids on Friday and Saturday morning | Patients search heavily when they cannot reach another office |
| Holiday closures | Pause or adjust ads before each holiday | Avoid paying for calls nobody can answer |
| Capacity is full for the month | Reduce or pause campaigns for services that are booked out | Do not buy leads you cannot see |
Tracking
The best measure is booked appointments, not clicks. That requires connecting calls and forms to the practice management system. Tracking phone numbers can show which campaign produced a call, but call recording and transcription may capture health details. A form that collects a reason for visit can contain protected information. Tracking tags on appointment pages may send details to ad platforms.
We lean toward methods that limit what leaves your systems. These include call tracking from vendors willing to sign a business associate agreement, forms that collect only the information needed to schedule, and uploading booked-appointment outcomes without patient identifiers when your counsel agrees it is appropriate. Which of these apply to your practice is a legal and compliance question, and we encourage you to bring in a qualified advisor. We design the technical side to fit their guidance.
Automation and bidding
Google's bidding tools can adjust offers for each search in real time, and they work best when they are given clean data about what counts as a success. If the account counts every click, every brief call and every form as a win, the automation learns to chase cheap, low-value activity. If it counts only qualified calls and booked consultations, it learns to chase patients. That is why conversion definitions get as much attention as keywords.
Newer campaign types that let Google choose where ads appear can work for large, established practices with plenty of conversion history, but they are a poor fit for a small account that books a handful of patients a month. They also reduce visibility into which searches triggered an ad, which matters when you want to keep job seekers and students out. We usually start with controlled search campaigns, learn what converts, and widen only when the data supports it.
Budgets deserve the same discipline. We set daily limits that match your capacity, watch the pace of spending against the calendar and raise or lower amounts as the schedule fills. When a campaign for a busy service is already full, we move money to one with openings. The paid ads overview explains how this fits with other channels.
Launch plan
Campaigns, exclusions, ads and landing pages are prepared and shared with you for approval, including a check of wording against your board's rules.
Ads go live with tight geography and conservative budgets while call handling and tracking are tested.
We read search terms, add exclusions, rewrite weak ads and move budget toward what books patients.
Budget rises where results justify it and where your schedule can take more patients.
Pricing
Details
Managing Google Ads alone is $895 a month, a second platform brings it to $1,595 and three platforms are $2,295. Nothing is due upfront and you can leave any month. What Google charges for the clicks is a separate bill that you pay it directly. That fee covers building campaigns, writing ads, setting up tracking, reviewing search terms and sending a monthly report, with no markup on what Google charges for the ads.
It depends on your market, treatments and capacity. We help you work backward from the value of a new patient and the number you can see each week. We will not give a generic figure because the right number varies widely. A small budget in a competitive area can be spent in days, so we also look at how many clicks a day your spending can buy before setting a figure.
No. Calls depend on your market, season, offer, website and phone handling. We track results every month and adjust, but promises of specific volumes would not be honest. What we can promise is transparency: you will see every call source we can capture, the searches behind them and the changes we made. Your map listing matters here too, because patients often check it before they call.
Usually not at the start. It is costly, often low-converting and can raise advertising-rule questions. We focus first on searches that describe what patients need and on protecting your own name. If you do test competitor names later, keep the wording factual, avoid implying a comparison and check your board's rules on comparative advertising first.
It is the clearest way to tie calls to campaigns. Choose a vendor that handles privacy carefully and ask about a business associate agreement. Your counsel should approve how recordings are treated. We can also work with unrecorded call counts. If you prefer not to record at all, counting calls by source still shows which campaigns ring the phone, and your front desk can note whether each caller booked.
Availability differs by category and location, and it changes. We check what Google offers your practice and test it if it fits. See our paid ads overview for how it compares with other channels. Where such formats exist they usually follow different rules from search ads, such as verification steps and their own billing, so we evaluate them separately.
Ads start quickly and stop when funding stops. Search work builds slower and compounds. Most practices benefit from both, and we explain the trade-off on the search page. In practice the two feed each other, since landing pages built for ads often improve organic pages, and search data from ads shows which phrases patients really use.
Explore more
Get in Touch
Send us your treatment priorities, your office hours and how many new patients you can add each week. We will sketch the account layout and quote a flat management fee. Call 610-825-4363 or email hello@getphound.com, and our CEO reviews your current account on that first call.
